If you think your immigration status is incorrect and it has prevented you from obtaining employment, benefits, or services, you can request the Home Office to check it.
You will need to complete a request from and send it to the Home Office with any supporting documents that you have. The sending of supporting documents is not mandatory but will help the outcome of your request if you do. Supporting documents will only be accepted if they’re in English or Welsh.
The documents that you can send include:
- a copy of the letter you received telling you your access to work, benefits or services has stopped
- information about who stopped your access to work, benefits or services
- any reference numbers relating to your contact with another government department (if applicable)
- copies of letters that support your immigration status e.g., your immigration decision letter.
- a copy of the leaflet you received from your bank, telling you your account was closed or your application for an account was denied
- any other documents that may help your claim
If you’re submitting a request on behalf of another person, the Home Office would need their written consent in order to speak with you about their request. They would need to sign and date the permission, and you must send it with the request form and supporting documents.
You must send your request form and supporting documents either by email to UKVI.IC@homeoffice.gov.uk or to Customer Correspondence Hub (IC), Lunar House, 7th Floor, 40 Wellesley Road, Croydon, CR9 2BY.
If your send your form and documents by email, they must be in either PDF or JPG format.
This is a free service, and the response time is 7 working days. However, it may take longer if they need more time to find your immigration status.
You can find the request form on the Gov.uk website page ‘Ask the Home Office to check your immigration status is correct’.
By : Hanna Barzinji